Shipping policy
Last Updated: 2026/03/25
Thank you for shopping with us. Below is everything you need to know about how your order is processed and delivered.
1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high demand periods, processing times may be slightly delayed.
2. Shipping Time
Estimated delivery time: 5–13 business days
Please note:
- Delivery times are estimates, not guarantees
- Shipping times may vary depending on your location
- Delays may occur due to courier issues, customs, or high order volumes
3. Shipping Fees
Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow a few days for tracking information to update.
5. Delays
While we aim to deliver your order within the estimated timeframe, we are not responsible for delays caused by:
- Courier companies
- Customs processing
- Incorrect shipping information provided by the customer
- External factors beyond our control
6. Incorrect Address
It is the customer’s responsibility to ensure that all shipping details are correct.
If an incorrect address is provided:
- We are not responsible for lost or delayed packages
- Additional fees may apply to reship the order
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the courier.
If you experience an issue, please contact the courier directly using your tracking number.
8. International Shipping
We may ship internationally. Delivery times may vary depending on the destination country.
Customers are responsible for any customs duties, taxes, or import fees that may apply.
9. Contact Us
If you have any questions regarding your shipment, please contact us through our store.